The Indigo store is where you can purchase all of your Indigo swag. It is now the one place to go for all approved logo products, with a choice of stock, on-demand, and completely custom products.
Items can be ordered online through the Indigo store.
To contact The Sourcing Group directly:
Michelle Zielinski 253-883-2012 or Scott Sunitsch at 253-883-2004
Customer Service: cs_multicare@thesourcinggroup.com
3104 142nd Ave. East, Ste. 100 Sumner, WA 98390
Yes. You can pay by personal credit card and request the order to be delivered to your home or clinic address.
No. There is no minimum requirement on stock items. For on-demand and custom items, please see the website for more details.
A stock item is an item that has been produced for generic purposes and is kept in a warehouse waiting to be sold. A minimum inventory will be available at all times. Stock items will usually be delivered the following business day after placing your order, if ordered by 1:00pm.
All of the apparel and uniform items are On-demand (or "non-stock") items are not kept in the warehouse. On-demand items will usually be delivered in approximately 4 weeks after placing your order, depending on the product. There are minimum quantity requirements. See product descriptions for specifics.
Custom items are made to fit the request of a particular person or situation, and may be completely original designs. See the website for information custom products and how to get started.
You can pay with your points or credit card.
Personal items must be purchased with a personal credit card by using the Credit Card payment option at checkout.
Indigo department orders may be purchased by contacting customer service for assistance or by using your PCard to order online.
If you're ordering Indigo department items directly from The Sourcing Group (such as custom products), you can either provide them with credit card or submit a requisition to Purchasing and have a PO created. These orders cannot be processed online. You will need to contact Michelle Zielinski direct @ 253-883-2012 or michelle.zielinski@thesourcinggroup.com.
Once an order has been submitted, you will not be able to edit or cancel it online. Please contact The Sourcing Group Customer Service for assistance with changes.
cs_multicare@thesourcinggroup.com or 253-883-2012
If you are shipping to your home address, you must choose the Fed ground shipping option and you order instock items will be shipped the same day if received by 1:00 PM. If not, the order will be shipped the next day.
On demand items will be shipped in approximately 4 weeks.
If you are shipping to a MultiCare address, you must include a MultiCare Mailstop or clinic address. Change your shipping option to mailstop to receive free freight.
All purchasing information is encrypted for privacy and sent through a Secure Socket Layer (SSL). Credit card information is not stored.
All stock items may be returned within 30 days if they are unused and in their original packaging. Please include a copy of the packing slip, your name, and contact information with instructions to credit or exchange for a like item.
Ship returns to:
The Sourcing Group Attn: MultiCare Customer Service 3104 142nd Ave. East, Ste. 100 Sumner, WA 98390
On-demand and custom items cannot be typically be returned unless the product is defective or damaged. We are doing exchanges for the Indigo uniform program. Items must be unworn and unwashed.
They have thousands of custom products available. For a specific request, you can call a representative directly.
No. All orders will require a credit card (either personal or the department P-Card) or a MultiCare Purchase Order. Payment information is requested as part of the ordering process in the online store.
